Project Management With Client Access
Clients Included, No Per-Seat Fees
If you do client work, you need to give clients a window into their project — progress to follow, deliverables to review, work to approve — without exposing everything else. Thicket's client access does exactly that: invite a client, share exactly what they should see, and collect approvals on the record.
And every client is included in the flat $49/month. No guest seats, no viewer tiers, no per-person math.
Free plan lets you invite 3 clients to start. Unlimited clients on Pro. No credit card required.
Give a Client Access in Four Steps
Client access isn't a bolt-on portal you configure and maintain. It's one switch on any project — flip Work with clients on the project's People page, and the whole workflow is right there.
Invite the client to their project
Add the client to just the project they're paying for. They get their own login as a client member — not a paid seat. Because pricing is flat, it costs nothing extra whether you have one client or fifty.
Share exactly what they should see
Clients see only the items you mark visible to them — the deliverables, to-dos, docs, files, and schedule dates that concern them. Every item in the project wears a flag naming who can see it, so you always know at a glance what's shared and what's not.
Request approvals and get them on the record
Ask for sign-off on a deliverable: a title, the details, the client as approver, an optional due date. The client approves or rejects, and the decision is recorded — pending, approved, or rejected — so there's never a question of who signed off on what.
Keep internal work internal
Your team's message board, group chat, and internal to-dos stay private by default. Clients see a clean view of their engagement; your team talks freely behind it. Fully private work lives in projects clients are never invited to.
The whole setup, on one page: flip Work with clients, name the client company, add your client. Turning it off later shows you exactly what happens before anything changes.
Your Client Sees Their Project — and Only Their Project
Signed in, your client sees just the one project you invited them to — with the deliverables, docs, and schedule you've shared, and a running activity feed. Your other projects, and anything you keep internal, never appear.
The client's own view. Their sidebar shows only the one project they were invited to — the shared deliverables, docs, and schedule, with a live activity feed. Every other project stays out of sight.
Clients See Only What You Share
Sharing is opt-in, item by item. Nothing is client-visible until you say so — and you never have to guess what's shared: every item in a client project wears a visibility flag, labeled with your client's actual company name. Click it to change who can see the item, right from the page.
A shared brief, as your team sees it — the flag in the header reads “Visible to Marlow & Co.” so there's never any doubt what the client can see. Your client never sees the flags at all — their view just looks clean.
| In a client project | Client can see it | How |
|---|---|---|
| To-dos and their progress | If you share it | Mark a to-do list client-visible |
| Docs, briefs, and files | If you share it | Share deliverables for review |
| Schedule dates and milestones | If you share it | Keep clients on the timeline |
| Approvals and sign-off requests | If you share it | Client is the named approver |
| Client correspondence thread | If you share it | On-the-record conversation |
| Internal message board threads | Internal | Private unless you share |
| Team group chat | Internal | Private unless you share the whole room |
| Your other projects | Internal | Scoped to their project only |
| The sharing controls themselves | Internal | Clients never see flags or toggles |
Only items you explicitly mark visible to clients appear in their view. Your other projects are never visible to a client added to this one.
Turn “Looks Good” Into a Recorded Sign-Off
Client approval usually lives in email — vague, scattered, and impossible to point back to. In Thicket you request sign-off on the work itself, and the client makes a clear decision logged with their name and the date. The screenshot below is the client's own view — their whole workspace is this one project.
The client's own view, signed in as the client. Notice the sidebar: only the one project they were invited to — not the studio's other work — with their approvals and correspondence. Scoping is enforced for real, not staged.
Why Client Work Punishes Per-Seat Pricing
Per-seat tools price by the person. Free “guest” or “viewer” access, where it exists, is often limited — the moment a client needs to comment on work or approve a deliverable, that's typically a paid seat. Count your team and your clients together and the gap is stark.
| Team + clients | Thicket | Monday.comStandard · $14/user | AsanaStarter · $13.49/user | ClickUpUnlimited · $10/user | NotionPlus · $12/user |
|---|---|---|---|---|---|
| 5 people | $49/mo | $70/mo | $67.45/mo | $50/mo | $60/mo |
| 10 people | $49/mo | $140/mo | $134.9/mo | $100/mo | $120/mo |
| 20 people | $49/mo | $280/mo | $269.8/mo | $200/mo | $240/mo |
$49/mo
flat, whether it's 3 clients or 30
$2,772/yr
saved at 20 people vs Monday.com Standard
$0
extra per client you invite
Thicket Pro is $49/month flat ($39/month billed annually). Per-seat figures are each tool's entry paid tier at monthly billing, from their public pricing pages (verified June 2026). At 20 people that's $280/mo on Monday.com or $269.80/mo on Asana versus $49 flat. Basecamp's flat plan (Pro Unlimited) is $299/mo — 6× Thicket.
Everything Client Work Needs, In One Project
Client access sits on top of the same six tools your team already works in — so sharing with a client is a toggle, not a second system to keep in sync.
Client access & approvals
Invite clients into their project, share exactly what they should see, and collect sign-off on the record. Every client is included in the flat price.
Client correspondence
An on-the-record thread for client conversation, kept with the project — separate from your team's internal message board and chat.
Docs & files to review
Share briefs, statements of work, and deliverables as rich docs or file uploads. Clients review and comment where the work lives.
To-dos clients can follow
Assign owners, set due dates, and mark the lists a client should see so they can watch progress without a status meeting.
Shared schedule
Put milestones and key dates on the project schedule so clients stay on the timeline — with events, reminders, and an iCal feed.
Boards for visible workflow
A kanban board of cards that move through columns — a simple, honest way to show a client what's in progress and what's shipped.
Automatic check-ins
Recurring questions to the team — "what did you ship this week?" — collected in one thread. Internal by default; a fast read on every engagement.
Private internal projects
Keep pipeline, finance, and hiring in projects clients are never invited to. Clients only ever see the engagements you add them to.
Predictable $49/mo bill
Win three new clients this month? Bill stays $49. Bring on a client's whole team to review? Bill stays $49. Growth doesn't tax you.
Is Thicket's Client Access Right for You?
We'd rather you know the honest fit up front than churn a month in. Here's the line.
A great fit if you want to
- Give clients a scoped view of their project without paying per seat
- Collect approvals and keep decisions on the record
- Keep client-facing and internal conversation cleanly separate
- Run client work on the same simple tools your team already uses
- Stop doing per-seat math every time you add a client
Look elsewhere if you need
- A fully white-labeled portal on your own domain — client access lives inside Thicket
- Gantt charts, task dependencies, or resource leveling
- Workflow automations, custom fields, or custom dashboards
- To import existing data — switching is a manual rebuild, usually quick
Naming the tradeoffs is the point — client access is deliberately simple. If simple is what you want, that's the whole pitch.
Give every client a window in — without paying per seat
Invite a client, share exactly what they should see, and collect approvals on the record. Thicket is $49/month flat, with every client and team member included.
Free plan to start, no credit card. Cancel anytime — no questions asked.
$49/month flat — unlimited team members and clients
Scoped client access: clients see only what you share
Approvals on the record — pending, approved, or rejected
Free plan lets you invite 3 clients on one project first
Common Questions About Client Access
What is client access in Thicket, and how does the client portal work?
Client access lets you invite a client into a specific project as a client member. Flip "Work with clients" on the project's People page, add the client company's name, and invite them — they get their own login and see only what you've shared in that project: the to-dos, docs, files, schedule dates, and message threads you mark client-visible, plus any approvals you request and a correspondence thread for on-the-record conversation. It's scoped access inside Thicket, not a separate app to run.
Do clients count as paid seats?
No. Thicket is $49/month flat for unlimited people — your whole team and every client included. There are no per-seat fees, guest seats, or viewer tiers. On the Free plan you can invite up to 3 clients alongside 5 team members to try it; Pro removes those limits. On per-seat tools, every collaborator who needs to comment on work or approve a deliverable is typically another $10–15 per month.
What can clients see — and what stays private?
Clients see only what you explicitly share. A client must be added to a project, and inside it they see just the items marked visible to clients — nothing from your other projects, and nothing internal by default. You're never guessing, either: in a client project, every shared item wears a visibility flag in its header — "Team only" or "Visible to [your client's company]" — and clicking it changes who can see the item on the spot. Your team's internal message board threads, to-dos, chat, and docs stay private unless you choose to share them, and clients never see the sharing controls at all — their view just looks clean.
Can clients approve work in Thicket?
Yes. From a project's Clients tool you request an approval: give it a title, describe what needs sign-off, pick the client as the approver, and optionally set a due date. The client gets a clear approve-or-reject decision, and the status — pending, approved, or rejected — is recorded so everyone can see who signed off on what and when. No email chains, no ambiguous "looks good."
Is this a white-label client portal with our own branding?
No — and we're upfront about it. Client access is scoped access inside Thicket: clients log into Thicket and see a clean, focused view of their project. There's no custom-domain, fully re-branded portal. If a white-labeled portal on your own domain is a hard requirement, Thicket isn't the right fit. If you mainly need clients to follow progress, review deliverables, and approve work without paying per seat, that's exactly what client access is built for.
How do clients log in, and can we remove them later?
You invite a client by email from the project; they get a link to join and set up their own login. From then on they see only the projects they've been added to. Removing a client's access is a click — and because pricing is flat, adding or removing clients never changes your bill.
Can clients comment and message us inside the project?
Yes. Clients can comment on the work you've shared, and each project has a correspondence thread for on-the-record client conversation — so questions and decisions live with the project instead of scattered across inboxes. Your team keeps its own internal message board and group chat that clients never see, so you can talk freely while the client sees a clean, professional view.
Which businesses is client access built for?
Any small team that does client work and wants to give clients a window in without buying them seats — studios, consultancies, freelancers and small teams of three or more, bookkeepers, fractional operators, and independent service providers. If you specifically run a design, marketing, or dev agency, our project management for agencies page covers the agency-economics angle; this page is about the client-access workflow itself.
Is there a free plan to try client access first?
Yes. The Free plan includes 1 project, 5 team members, 3 clients, and 1 GB storage — enough to invite a real client and run one project end to end, approvals and all. When you're ready, Pro is $49/month (or $39/month billed annually, $468/year) with unlimited projects, team members, and clients, plus 50 GB storage and a 14-day trial. No credit card required to start.
Your clients shouldn't cost you a seat each
$49/month flat. Unlimited team members and clients. Scoped access, approvals on the record, and internal work kept private. Start free — no credit card required.