Name: Thicket
Brand: Thicket
Availability: InStock

Docs & Files is each project's shared shelf. Write documents right in Thicket, upload files of any kind, add links to files that live on other services, and sort everything into folders. Every doc, file, and link has its own page with comments, so feedback stays next to the thing it's about.

Adding Docs, Files, and Links

Open the project, click its Docs & Files card, and click New…. The menu has:

Start a new doc: write a document in Thicket (Shift+M does the same).
Upload files: pick files from your computer.
Make a new folder: add a folder here.
Add a link (Google Drive, Figma, …): point to a file that lives on another service.

Clients can see the docs and files your team shares with them, but the New… menu isn't shown to them.

Writing a Doc

Choose Start a new doc.
Give it a Title and write the Content. The editor has headings, lists, tables, code blocks, text color, highlighting, links, images, and file attachments. See Formatting Text.
Under When this posts, notify…, choose Everyone on this project, Only the people I pick…, or No one. The people you notify also follow the doc's comments.
Click Post this doc.

To finish later, click Save as draft, or click Schedule…, set Post at, and click Schedule doc. See Drafts and Scheduled Posts.

Anyone on your team who's on the project can edit a doc: open it and click Edit, make your changes, and click Save doc. View change log in the doc's ••• menu shows who created and updated it and when. It lists the changes by person and date; it doesn't keep earlier versions of the text.

Uploading Files

Choose Upload files, or drag files from your computer onto the Docs & Files page. Before they're posted, each file gets a row where you can change its name (the extension stays) and add notes. Choose who to notify, then click Post to the project.

Each file can be up to 5 GB. Files count toward your account's storage: 1 GB on the Free plan, 10 GB on Starter, and 50 GB on Pro. See Managing Storage.

Images, PDFs, audio, and video can be viewed right in Thicket: click a file's preview to open it larger. Other files, such as Word, Excel, and ZIP files, can't be previewed; download them to open them on your device.

A file's page shows who posted it, when, and its size, with a Download button. Edit changes the file's Name and Notes.

Uploading a new version

When a file changes, keep its page and comments by replacing it rather than uploading a copy:

Open the file and click Replace with a new version.
Drag the new file in, or click Choose a file.
Choose who to notify, then click Upload this new version.

The newest version is the one everyone sees. Once a file has earlier versions, click See all versions on its page. Each version is listed with who posted it and the date it was posted, and you can download any of them.

Linking to Files on Other Services

For a Google Doc, Figma file, Dropbox folder, or anything else with a web address, choose Add a link (Google Drive, Figma, …). Give it a Name, paste the Link, add Notes if you like, and click Add this link. The link gets a page of its own with a button that opens the file on its service, such as View on Figma, and people can comment on it like any other item.

Organizing with Folders

Choose Make a new folder, give it a Name, and click Create folder. Folders can hold other folders.

To move an item, drag it onto a folder, or open its ••• menu and choose Move to a folder…. Dragging works when the items are sorted with Sort manually.
To reorder items, drag them while sorting manually: up or down in the list, or between tiles in the grid.
To open a folder, click its name. In the list, click its icon to expand it in place instead, and choose Keep folders open in the sort menu to always show every folder's contents.
To color-code an item, pick a color in its ••• menu on the Docs & Files page.
To download a folder, choose Download this folder from its ••• menu. You get a ZIP of its files and subfolders.
To share a folder with clients, on a project that works with clients, choose Our team and your client company under Who should see this? when you make it, click Change in the band on the folder's page, or choose Share with your client company from its ••• menu. Everything inside comes along. Only folders at the top level of Docs & Files are shared on their own: a folder inside another follows it. Make it team only makes the folder private to your team again.

Trashing a folder trashes everything in it, and restoring the folder brings it all back.

Grid and List Views

The two buttons at the right end of the row under the title switch between a grid and a list.

Grid view shows each item as a square tile. A doc shows its opening lines, an image or a PDF shows itself, and a folder shows a peek at what's inside. Point at a tile to see its ••• menu, and click an image or PDF to open the preview.
List view shows one item per row with its name, who added it, when, and the start of its text.

Thicket remembers the view for each folder, just for you. A folder you haven't set opens the way the folder around it does. The view you choose at the top level of Docs & Files is also how the project's Docs & Files card shows your newest items.

Finding Things

The row above the items narrows what you see:

All files, Docs, Images, or File type to show one kind of item.
A sort menu: Sort manually, Sort by name, Sort by created, or Sort by modified. In the list view it also holds Keep folders open.
Filter… to find an item by name as you type.

These apply to the folder you're looking at. To search every project at once, use search. See Searching.

Selecting Several Items

Hold ⌘ (Mac) or Ctrl (Windows) and click items to select them, or Shift-click to select a range. The ••• menu then acts on all of them: move, copy, download as a ZIP, archive, or trash. Archiving or trashing several items shows an Undo button.

Each doc, file, and link has a ••• menu on its page. Along with Move to a folder…, Copy link, Remind me…, View change log, and Who was notified…, it has:

Move to another project… and Copy to a project…. See Moving and Copying.
Get a public link, for docs and files: share a read-only view with people outside Thicket. Once an item has one, the menu offers Copy public link and Remove public link instead. See Sharing Items with Public Links.
Share with your client company or Make it team only, on projects that work with clients, for items at the top level of Docs & Files (anything inside a folder follows the folder). See What Clients Can See and Do.
Close comments or Reopen comments, for the item's author and for owners and admins.
Archive and Put in the trash.

Archived items leave the list. A link at the bottom of the Docs & Files page, such as "2 archived items", opens Archived items, where Unarchive brings one back. Trashed items can be restored for 30 days. See Archiving, Trash, and Restoring.

Files from Across Your Projects

Images and files you attach to messages, comments, and chat in a project are saved in that project's Docs & Files too, so they're easy to find later. To see files from every project in one place, open Everything in the sidebar. See See Everything in Your Projects.