Each project has a Message Board for announcements, updates, proposals, and questions that deserve more than a line in chat. Every message has a title and its own comment thread, so the discussion stays with the post and anyone can find it later.

Posting a Message

Open the project and click its Message Board card.
Click New message, or press Shift+M.
Give the message a Title.
Write the Message. The editor handles headings, lists, links, images, files, and @-mentions. See Formatting Text.
Optionally, choose a Category (optional), such as Announcement or Question.
Under When this posts, notify…, choose who hears about it (see below).
Click Post message.

Not ready yet? Click Save as draft to finish it later, or Schedule… to pick a Post at time and click Schedule message. Until then, the message stays a draft that only you can manage. Clients don't have these two buttons. See Drafts and Scheduled Posts.

Anyone on the project can post, clients included. On a project that works with clients, your team's form asks Who should see this?: Only our team or Our team and your client company (for example, Our team and Marlow & Co.). It decides whether clients can read the message and its comments, and it starts on Only our team unless the project's New things start as says otherwise. Clients don't see the question: a message a client posts is always visible to clients. See What Clients Can See and Do.

Choosing Who to Notify

The When this posts, notify… choices decide who hears about a new message:

Only the people who asked to be notified about this project: everyone whose bell for the project is on. The choice shows how many people that is, and it's where the form starts. When nobody has asked, it isn't offered and the form starts on No one. See Notification Settings.
Everyone I select…: tick the people who should hear about it. The list starts with the people who asked already ticked, and Select everyone and Select no one change them all at once. The people you pick are notified even if their bell for the project is set to mentions only.
No one: the message posts quietly. Nobody follows the thread until they choose to.

The people you notify also follow the discussion, so they hear about new comments, and so do you. Anyone you @-mention in the message is notified whatever you choose here. See @-mentions.

Reading and Discussing a Message

Click a message to open it. Under the title you'll see who wrote it, when, its category, and how many people have been notified about it. The message's ••• menu shows the same number.

Below the message:

Cheer adds a quick reaction. See Cheers.
The notification box shows who's following the thread. Click Notify me or Don't notify me for yourself, or Add/remove people… to change who follows. See Following and Unfollowing Discussions.
To comment, type in Add a comment… and click Post comment. Press Shift+C to jump to the comment box. Commenting makes you a follower.

When other items link to a message, a tab beside the comments lists those references. See Comments and References.

Sorting, Filtering, and Pinning

The board lists its newest messages first. Each row shows the author, the title, the category, the start of the message, and the number of comments.

Sort: choose Newest post, Latest comment, or Alphabetically (A–Z). The choice is saved for the board, so everyone on the project sees the same order. Clients can't change it.
Filter…: type to narrow the list by title, author, category, or the start of the message.
Pin: open a message's ••• menu and choose Pin to keep it at the top of the board under Pinned. A board can have up to 10 pinned messages. Choose Unpin to put it back in order. Only pinned messages are copied when a project is saved as a template.

Editing, Moving, and Other Actions

Anyone on your team who's on the project can edit a message with the Edit button at the top of the message. Clients can edit only the messages they posted. Edits don't notify anyone, except people newly @-mentioned in the text.

The message's ••• menu also has:

Copy link: paste it into another message, comment, or chat to link to this message.
Share with your client company or Make it team only, on projects that work with clients.
Move to another project… or Copy to a project…. A move takes the comments along, and the images and files attached to it go with it. Files from Docs & Files that its text links to move to the other project's Docs & Files unless something left behind still uses them. A copy starts independent and keeps pointing at the original files, and you choose whether to Include comments. See Moving and Copying.
Get a public link: share a read-only copy with someone outside Thicket. Once the message has one, the menu offers Copy public link and Remove public link instead. See Sharing Items with Public Links.
Close comments or Reopen comments: available to the message's author and to owners and admins.
Remind me…: brings the message back to you later. See Remind Me Later.
View change log: who posted, edited, pinned, moved, or archived the message, and when. The line below it says how many people were notified; click it to see who got the post.
Archive and Put in the trash. Archived messages leave the board. Trashed messages can be restored for 30 days. See Archiving, Trash, and Restoring.

If an admin has turned on Restrict who can move, archive, and delete content, only owners, admins, and the message's author can move, archive, or trash it. See Permissions.

Voice Notes

When voice notes are switched on for your account, the editor's microphone button records a voice note right into a message or comment. See Voice Notes for recording, playing, and allowing microphone access.

Renaming the Message Board

Each project has one Message Board. To call it something else, like "Announcements", rename it for one project in Project settings or for every project in Admin > Rename project tools. See Creating and Setting Up a Project.

Message Boards