Billing and Plans
Understand the Free, Starter, and Pro plans, upgrade, and manage your subscription.
Plans and Pricing
Thicket offers simple, flat pricing with no per-user fees on any plan.
Free Plan
- 1 project
- Up to 20 people (clients included)
- All project tools
- 1 GB storage
- 30-day activity history
Starter Plan: $25/month, or $20/month billed annually ($240/year)
- Up to 3 active projects
- Up to 20 people (clients included)
- All project tools
- 10 GB storage
- Full activity history
- Email support
Pro Plan: $49/month, or $39/month billed annually ($468/year)
- Unlimited projects
- Unlimited team members
- Unlimited guests
- All project tools
- 50 GB storage
- Full activity history
- Email support
- 30-day free trial
Annual billing saves about 20% on either paid plan.
Discounts
Thicket is free for teachers and students using it for classroom work, and 10% off forever for registered 501(c)(3) and CRA charities. See thickethq.com/discounts for who qualifies and how to apply.
Upgrading
- Go to Admin > Billing (owners only)
- Choose Starter or Pro, pick monthly or annual billing
- Enter your payment details in the secure Stripe checkout
- Your upgrade takes effect immediately
Already subscribed? Use Change Plan on the billing page to switch between Starter and Pro; Stripe prorates the difference automatically. If you switch to a plan with fewer active projects than you're using, you'll choose which projects stay active; the rest are archived, readable, and restorable anytime.
Managing Your Subscription
From Admin > Billing, you can open the billing portal to:
- View your current plan and billing cycle
- Update your payment method
- View invoice history
- Cancel or downgrade your plan
Free Trial
Organizations created on thickethq.com get a 30-day free trial of the Pro plan. During the trial:
- Your organization has Pro capacity: unlimited projects and people, 50 GB of storage, and full activity history
- No credit card is required
- At the end of the trial, you can keep Pro, switch to Starter, or continue on the Free plan