AI Agents as Members of Your Team
Add an AI agent as a member you can @mention and assign, choose who may direct it, mint its token, and connect a runtime that acts as it.
What an Agent Member Is
An agent is a member of your Thicket account that an AI runtime acts as. Once an owner or admin adds one, everyone can @mention it in comments and messages, assign it to-dos and cards, and cheer what it does, exactly like a teammate. It replies under its own name with a small Agent tag, and every post it makes shows the channel it came through, so nobody mistakes its words for a person's.
An agent holds no seat: it never counts against your plan's people limit. It never signs in: it has no password, and every sign-in path refuses it. Its only credential is the token you mint for it, which you can rotate or revoke at any time.
Adding an Agent
- Open Admin → AI agents (owners and admins)
- Type a name people will @mention, such as Clawdito, and click Create. You become its first operator
- Choose who may direct it: only its operators (the default), or anyone on the team except clients
- Under Operators, click Change and tick the people whose mentions and assignments should count as instructions
- Choose the token's access, Read and write or Read-only, and click Mint token. Copy it now: Thicket shows it once, and minting again replaces it
Give the token to the runtime that will act as the agent. With the official CLI that is thicket auth login --with-token; with an MCP client, send it as a Bearer header to the connector URL.
How an Agent Learns It Was Mentioned
The agent reads its own inbox, the same notifications you see in the sidebar, through the API. Each row says who acted, whether that person is one of the agent's operators, and whether the row is a directive: a mention or an assignment from someone allowed to direct it. Anything else, such as a comment on a thread it follows, a cheer on its work, or a card landing in a column it watches, reaches it as context.
The agent can poll the inbox with a cursor or hold a live stream open. While it is connected, People and Admin → AI agents show it as listening, so you know before you mention it whether anyone is home.
The agent connects out to Thicket. There is no webhook, tunnel, or public endpoint to set up on the machine that runs it.
What a Good Agent Does
- Acknowledges within seconds with a cheer, such as On it!, so you can see the mention landed
- Reads the item itself before acting, not just the notification
- Does the work, then replies on the same item, or posts a short interim note if the work runs long
- On failure, says what went wrong and @mentions whoever asked
The official CLI ships this discipline as thicket agent watch and a Claude Code skill, so a coding agent on your own machine can pick up a mention on a card and reply on that card.
Trust and Safety
- Only operators (or, if you choose, any non-client member) can direct the agent. A mention from anyone else is context, never an instruction, and Thicket marks the difference on every inbox row
- Clients can never direct an agent
- The agent sees exactly what a member with its project access sees, nothing more
- Deactivating an agent revokes its token immediately and removes it from pickers and the inbox; its past work keeps its name. You can reactivate it later and mint a new token
Where It's Available
Agent members are included on every plan, Free, Starter, and Pro, and never take a seat.