Thicket for Android

Thicket for Android keeps your projects, conversations, and assignments with you when you're away from your desk. It uses the same account as the web app, so everything you already have is there as soon as you sign in. The app is free to download.

Install the app

You need a phone, foldable or tablet running Android 14 or later.

1. On your device, open Google Play and search for Thicket: Project Management. You can also open thickethq.com/apps on the device and tap the Google Play button.
2. Tap Install

Sign in

Open the app and sign in the same way you do on the web:

• Enter your Email and Password, and tap Sign in
• Or tap Sign in with Google or Sign in with Apple

If your account uses two-factor authentication, the app asks for your code next. If you've forgotten your password, tap Forgot password? and Thicket emails you a reset link. The reset finishes in your browser, and then you sign in to the app. When you belong to more than one organization, the app lists them so you can pick one.

New to Thicket? Tap Set up your organization to create an account and an organization from the app. An organization created in the app starts on the Free plan. The app has no billing: an account owner changes plans on the web, in Admin > Billing. See Billing and Plans.

An invitation link opens in the app when it's installed, so you can join an organization from your phone.

Getting around

The app has four places. On a phone they sit in a bar along the bottom, and on a tablet or an unfolded foldable they sit down the side:

• Home shows your organization's folders, your starred and recently visited projects, and recent activity. New project starts a project when your role allows it.
• Mine gathers your own work: My assignments, Do Today, My events, Drafts, Bookmarks, My cheers, and My notes. Your name at the top opens Me, which holds your profile, your settings, Sign out, and Delete my account.
• Notifications holds what needs you. Chats lists your private chats, New for you has your mentions, assignments, and replies, and Back for you has items you asked Thicket to remind you about. The buttons at the top mark everything as read and silence notifications for a while (Shhh). The bar shows a badge with your unread count.
• Search finds projects, people, and anything posted in the organization you're in.

Tap a project on Home to open it. Its tools work as they do on the web: read and post messages, check off to-dos, move cards, add events, chat, and comment. Pull down on a list to refresh it.

Turn on push notifications

After you sign in, Home shows a Turn on notifications card. Tap Turn on, then allow them when Android asks.

To turn them on later, or to check them:

1. Open Mine, tap your name to open Me, then tap Notifications
2. Tap Push notifications
3. Tap Turn on. If Android has notifications turned off for Thicket, the row opens your device's settings so you can allow them there

Once they're on, the same page has Send a test notification, which checks that notifications reach this device. Pushes follow the notification choices in Me, and Shhh and quiet hours apply on your phone too. See Notification Settings.

Android groups Thicket's notifications into five kinds: Chats, Starting soon, Mentions and assignments, Reminders, and What you follow. Your device's settings for Thicket can turn each kind off or change its sound.

Share a file from another app

Use Android's share menu in another app, such as your photos or files, and choose Thicket. Share to a project lists your projects. Pick one and the file goes into its Docs & Files.

What stays on the web

Plans and billing are only in the web app at thickethq.com. Sign in on a computer for those.

If something isn't working

• No notifications arriving? Check Push notifications under Me, and make sure Shhh isn't on in Notifications. Then send yourself a test notification.
• Something looks out of date? Pull down on the list to refresh it.
• Still stuck? Update the app from Google Play, then sign out from Me and sign back in.

If none of that helps, write to support@thickethq.com with your device model and what you were doing. See Contacting Support.