Working With Your Team

Managing People

Find people in the directory, and as an owner or admin, edit their info, change which projects they are on, change their role, or remove them.

Inviting People

Invite teammates and clients by email or with a shareable link, choose the projects they join, and follow up on invitations that are still pending.

Adding People to a Project

Open a project to your whole team or keep it invite-only, see who has access, and add teammates, groups or someone new to it.

Changing User Types

Make someone an owner, admin or team member, turn a team member into a client or a client into a team member, and see what changes for them.

Permissions

See what owners, admins, team members and clients can each do, how project access works, and how to restrict editing, moving content and public links.

Companies and Groups

Organize people by the company they work for, mark client companies, and build groups of teammates you can mention, assign or add to a project together.

Removing People

Take someone off a project, leave a project yourself, or remove a person from your account, and see what happens to the work they leave behind.

Working with Clients

Bring clients into a project, name their company, share work with them, ask for approvals, and turn client access off again.

What Clients Can See and Do

How visibility works in a client project, how to share or hide each kind of item, and what clients can and can’t do once they’re in.

Using Thicket as a Client

For clients: find your way around, post and comment, answer approvals, reply to correspondence, chat privately, and manage your notifications.

Working with Several Client Companies in One Project

A project shows one client company name, but you can add clients from several companies. Choose a neutral name, and each client keeps their own company.

@-mentions

Type @ and a name to get someone’s attention in a message, comment or chat, mention a whole group at once, and know who a mention reaches.

Following and Unfollowing Discussions

Choose which discussions notify you: follow or stop following an item, choose who else is notified, and unsubscribe straight from an email.