System Requirements
The browsers, devices, and network access Thicket needs, and what the apps and tools that work alongside it require.
Thicket runs in your web browser, so there's nothing to install. Here's what it needs.
Browsers
Use a current version of any of these:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Apple Safari, on a Mac, iPhone, or iPad
Thicket is built for Chrome and Edge 111 or later, Firefox 128 or later, and Safari 16.4 or later. Older versions can show broken layouts or fail to load pages. Most browsers can update themselves automatically, and leaving that on keeps you current.
JavaScript and cookies must be turned on. Thicket uses a cookie to keep you signed in, and the sign-in page asks you to turn on JavaScript if it's off.
Phones and tablets
Thicket's web app works in the browser on your phone or tablet. For iPhone and iPad there's also the Thicket app from the App Store: see Thicket for iPhone and iPad.
Features that need your permission
Two features ask for your browser's permission the first time you use them:
- Voice notes need your microphone and a browser that can record audio. If your browser can't, Thicket says Voice notes aren't supported in this browser. See Enabling Microphone Access.
- Pop up notifications on my computer needs permission to show notifications, and works while Thicket is open in a browser tab.
Network access
If your network restricts which sites you can reach, allow:
- thickethq.com, where Thicket itself runs
- r2.cloudflarestorage.com, Thicket's file storage: files you add to Docs & Files upload straight to it, and downloads, file previews, and voice notes play from it
- accounts.google.com or appleid.apple.com, if you sign in with Google or Apple
All connections use HTTPS.
Files and storage
Each file you upload to Docs & Files can be up to 5 GB. How much you can store in total depends on your plan: see Billing and Plans.
Thicket sends email from support@thickethq.com. If your organization filters mail, allow that address so invitations and notifications arrive. More in Not Getting Emails from Thicket.
The command-line tool
The Thicket CLI needs Node.js 20 or later. See The Thicket CLI.