Thicket for Free

Thicket's Free plan has no end date and needs no card. It holds one active project for a group of up to 20 people, with every project tool included.

What's Included

• 1 active project
• Up to 20 people, clients included
• 1 GB of storage
• 30 days of activity history
• Every project tool
• The API and CLI

What Counts Toward the Limits

• Projects: only active projects count. Archived projects, templates and the sample project that comes with a new account don't.
• People: team members and clients count alike, and so do invitations that haven't been accepted yet. An invitation stops counting once it's declined or expires. Connecting an AI app to an existing account does not add a person.
• Storage: every file uploaded to the account counts, including files in archived projects and in the trash, until they're permanently deleted. See Managing Storage.
• Activity history: activity feeds, such as Latest activity, show the last 30 days. Older activity isn't deleted: on a paid plan it all shows again.

When You Reach a Limit

Thicket stops the action and says why. Creating a second active project, for example, shows "Your plan includes 1 active project. Archive it or upgrade for more projects." Owners also get a See plans & upgrade link to the billing page, and everyone else is asked to have an account owner upgrade.

When storage is full, new files can't be uploaded until you free up space or upgrade.

Moving to Free from a Trial or Paid Plan

An account moves to Free when its 30-day free trial ends without a subscription, or when a paid subscription ends. Nothing is deleted.

With one active project or none, nothing else changes. With more than one:

• When a trial ends, everything stays editable for 7 more days, and the account owner gets an email with the date. After that, or straight away when a paid plan ends, everything stays readable but no new work can be added anywhere in the account until the extra projects are dealt with. If the 7 days run out first, the owner gets one more email.
• Owners and admins see a card at the top of Home that says when the trial ended and offers three ways forward: keep every project on Pro, keep up to 3 on Starter, or keep one on Free. To keep one, pick a project and click Keep this project active.
• The other projects are archived, exactly as if you'd archived them yourself. They stay readable, and you can restore them after upgrading.
• Everyone else sees a note that the account moved to a smaller plan, with the dates, and that an owner or admin is choosing.

Subscribing to a plan that covers all your active projects also lifts the pause.

Upgrading

Owners see one line about the plan at the top of Home and at the top of the ⌘J menu (Ctrl+J on Windows). On the Free plan it reads "You're using Thicket Free." with a See upgrade options link. During the free Pro trial it gives the date the trial ends, with an Upgrade now link. Admin opens with a summary of the plan: what it includes, what's left, and during the trial, how many days remain. The links open the Plans page, where you choose Starter or Pro. Only owners can upgrade; admins see the summary without the links.

Starter is $25 a month for up to 3 active projects and 10 GB of storage. Pro is $49 a month for unlimited projects and people and 50 GB of storage. Billing and Plans has the steps and the yearly prices.

Accounts Created in the iPhone and iPad App

An organization created in the Thicket app for iPhone or iPad starts on the Free plan, with no trial. Organizations created on thickethq.com start with a 30-day free Pro trial and move to Free only if nobody subscribes. Either way, upgrades happen on the web, in Admin > Billing.