Admins help the owners run the account. They manage people and most account-wide settings, while billing and the other account-level decisions stay with the owners.

What Admins Can Do

Invite and remove people, change their roles, and change which projects they can access
Manage companies and groups
Add and remove other admins
Merge two profiles that belong to the same person
Add AI agents
Change the account logo, permissions, message categories, tool names, and the voice notes and chat history settings
See storage use and the largest files
Choose which projects stay active if the account moves to a smaller plan

Being an admin doesn't open every project. Admins see the same projects anyone else would: ones open to everyone, and ones they've been added to.

What Stays With Owners

Billing, renaming the account, exporting data, cancelling the account, requiring two-factor authentication, adding yourself to any project, the account-wide trash, reassigning someone's to-dos, managing public links, and making people owners. See Account Owners.

Adding an Admin

Owners and admins can both add admins. Only team members can become admins: clients can't run the account.

Go to Admin > Add or remove admins.
Under Who else should be an admin?, choose the person from the Person menu.
Click Grant admin powers.

The What admins can do card at the top lists everyone who's already an admin or owner.

To make a client an admin, first make them a team member. See Changing User Types.

Removing an Admin

On Admin > Add or remove admins, click Revoke next to the admin. They become a regular member right away and keep access to their projects.

Owners appear in the same list with an Owner badge and no Revoke button. Ownership is changed on Admin > Account owners instead.

From the People Page

You can also change someone's role on the People page: open the ••• menu next to their name and choose Admin or Member under Change role. See Managing People.