Chats and Notifications

Everything Thicket tells you about lands in one place: the Chats + Notifications sidebar. It keeps your recent chats, the reminders you set, and notifications from your projects together, so you can catch up and get back to what you were doing.

Opening the sidebar

Click Chats + Notifications at the top right of any page, or press Shift+S. The number on the button is how many notifications you haven't read yet.

To close the sidebar, press Shift+S again, press Escape, click the X, or click anywhere outside it.

What's in it

From top to bottom:

• Chats: a row of faces for your six most recent direct-message conversations, the one with the newest line first. A green number on a face counts the messages you haven't read there. Point at a face to see the latest line, click it to open the conversation, or click New chat (the + at the start of the row) to start one. View all chats opens every conversation, as does Chats in the sidebar's Me section. See Group Chat and Direct Messages.
• Back for you: items you asked Thicket to bring back, once their time comes. It appears only while something is back or waiting to come back. See Remind Me Later.
• New for you: notifications you haven't read yet, newest first, with how many there are beside the heading. When there are none, it says "You're all caught up."
• Previous notifications: notifications you've already read. It appears once you've read one.

The sidebar holds your 100 most recent unread notifications and your 50 most recent read ones.

Reading notifications

Each notification says who did what, and to which item, like "Marcus Reid assigned you Build the pricing component", with a preview of what they wrote, then how long ago it happened and which project it's in.

The small colored badge on the photo tells you what kind of thing it's about, in the colors of the project's tools: a check for a to-do, a speech bubble for a message, an @ when someone mentioned you, an alarm clock for a reminder, and so on. Reminders about due dates and upcoming events, check-in questions, and announcements come from Thicket itself, so they show the Thicket mark instead of a photo.

A green number on the right means the notification is unread. It's usually 1; a project chat's notification counts the lines that came in while you were away.

Click a notification to open the item. Thicket marks it as read, and it moves to Previous notifications. A notification about a cheer opens My Cheers, where cheers are collected.

New lines in a project's chat don't arrive as one notification each: they roll into a single entry for that chat, with a count of the lines that came in while it sat unread. Opening a chat, in a project or a direct message, marks the notifications about its new lines as read.

Marking notifications read or unread

• Point at the green number on a new notification and click the X it turns into, to mark it as read without opening it.
• Click Mark all as read at the top of New for you, or press Shift+X, to clear them all.
• To put a notification back in New for you, hover over it in Previous notifications, click •••, and choose Mark as unread.

Stopping notifications about one item

If a discussion keeps notifying you and you no longer need to follow it, hover over one of its notifications in Previous notifications, click •••, and choose Stop notifications about this. Thicket unfollows the item for you, so new comments on it stop notifying you unless someone @-mentions you. You can follow it again from the item itself. See Following and Unfollowing Discussions.

Filtering the sidebar

Type in the box at the bottom of the sidebar to narrow every section to the chats, reminders, and notifications that match, with the matching words highlighted. Clear the box to see everything again.

Silencing alerts with Shhh

When you need a stretch without interruptions, click Shhh… at the bottom of the sidebar, next to the filter box, or press Shift+Z.

While it's on:

• The bell on the Chats + Notifications button is crossed out and the unread number is hidden, and the button at the bottom of the sidebar reads Shhh… on
• Your browser tab stops showing an unread count, and desktop pop-ups stop
• Thicket stops sending push notifications to its app on your iPhone or iPad (see Thicket for iPhone and iPad)

Notifications keep arriving in the sidebar, so you don't miss anything, and emails keep coming. To turn alerts back on, click Shhh… on, or press Shift+Z. Shhh stays on until you turn it off, on every device and in every Thicket account you belong to.

Choosing what notifies you

What you get notified about, and whether Thicket also emails you, is up to you. See Notification Settings.